Terms of Service
Last Updated: 2025-01-20
These Terms of Service ("Terms") govern your use of our plumbing services and website. By using our services, you agree to these Terms. Please read them carefully.
Service Agreement
By engaging our services, you agree to:
- Provide accurate and complete information
- Grant access to the service location as needed
- Pay for services according to agreed terms
- Comply with reasonable safety requirements
Service Scheduling and Cancellation
We strive to provide timely service according to scheduled appointments. You agree to:
- Provide reasonable notice for appointment changes
- Be available during scheduled service windows
- Understand that emergency services may affect scheduled appointments
Pricing and Payment
Our pricing and payment terms include:
- Clear communication of estimated costs
- Additional charges for after-hours emergency service
- Payment due upon service completion unless otherwise arranged
- Acceptance of specified payment methods
Warranties and Guarantees
We provide warranties on our workmanship and installed parts according to manufacturer specifications. Warranty coverage may be void if:
- Unauthorized repairs or modifications are made
- Damage results from misuse or neglect
- Manufacturer's maintenance requirements aren't followed
Liability Limitations
Our liability is limited to:
- Direct damages caused by our negligence
- The cost of the specific service provided
- Coverage specified by our insurance policies
We are not liable for:
- Pre-existing conditions
- Consequential or indirect damages
- Issues arising from customer-supplied materials
Property Access and Safety
You agree to:
- Provide safe access to work areas
- Inform us of known hazards
- Secure pets and remove valuables from work areas
- Allow photos of work areas for documentation
Service Area
We provide services in Ridgecrest and surrounding areas. Additional travel charges may apply outside our primary service area.
Dispute Resolution
Any disputes will be resolved through:
- Direct negotiation when possible
- Mediation if necessary
- Binding arbitration as a last resort
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be posted on our website with an updated "Last Updated" date. Continued use of our services constitutes acceptance of modified Terms.
Contact Information
For questions about these Terms, please contact us at:
Email: [email protected]
Phone: (877) 320-4994